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frequently asked
questions

 
q: How to place an order?

Choose the required custom option from the product you want to buy, click on add to cart button. Then go to Shipping address and put your address and next go to Payment method add your Debit or Credit Card details and Place an order.

 
q: Can I cancel a placed order?

Yes, you can cancel your order before it is shipped to you.

 
q: Which platform do you use to ship orders?

We ship our orders with DHL Express and FedEx.

 
 
q: How Can I Change Or Cancel My Order?

You can cancel your placed order by logging in to your account on our store. Go to my orders and cancel the order.

You can cancel or change your order until it is shipped to you.

 
q: Can I change shipping address of an order?

Yes, you can change your shipping information or other details about the order before it is shipped.

 
 
q: In what conditions I can return order?

You can return the order only if you received damaged or wrong order from our end.

 
q: How Can I Track My Order?

You can track your order by entering your order tracking number on DHL or FedEx website.

You will recieve the tracking number of your order when we shipped your order.

 
q: In how many days I can return my order?

You can only return the order within 7 days after delivery of the order.

 
q: Which payment methods do you accept?

You can use PayPal, if you don't have PayPal. You can use any other debit/credit card for making the payment.

 
 

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